If you need to cancel or reschedule an appointment for any reason, please notify us at least 24 business hours prior to your appointment time. This allows us to make the time available to other clients who may need it. You may contact our office to notify us of the cancellation.

Please note: You will still be responsible for paying your full session fee if your appointment has not been canceled at least one business day in advance. If you are canceling a Monday appointment, you must call our office on the Friday prior to your appointment.

Payment for counseling services is expected in the 24 hours before each session. We accept cash, check, or credit/debit cards.If you participate in an HSA program, you may attempt to use your HSA card to make payments online.  

However, HSA cards can be restricted to certain medical vendors and not all will recognize The Barnabas Center as an approved medical vendor. Each employer is different in how they set up their FSA/HSAs.

The Barnabas Center is not a preferred provider for any particular insurance company, nor are we equipped to file insurance claims for you. It is the client’s responsibility to check with their individual insurance company to see what their policy covers. If you receive insurance benefits, you will still be expected to pay for each session at the time of your appointment.

We can provide an insurance statement at your request that supplies the information your insurance company will need for you to file a claim. Please refer to your individual counselor’s disclosure statement for complete details regarding our insurance procedures.

The Barnabas Center offers financial assistance in the form of a sliding fee scale. For information about our scholarship program or a church assistance, please contact our office.

Clients sometimes approach their church for assistance with their counseling or group fees.  If your church is helping you pay for your counseling, follow the steps below:

1. Contact us to schedule your first appointment (rates will vary depending on your counselor).
2. First apply for a Barnabas scholarship using the process outlined above.
3. Once your new rate has been determined, a Church Scholarship Form will be emailed to you.
4. Give the Church Scholarship Agreement form to your church to fill out. The church will use this form to state their financial commitment towards your counseling fees based on your approved scholarship rate from The Barnabas Center.
5. The Church Scholarship Agreement must be returned to us by either you or your church.
6. Once all the scholarship paperwork is completed, your new rate will take effect. Your church will be billed at the end of each month for whatever amount they have agreed to pay.